New England Collision Service Center Inc.

         11 Kittredge Avenue

         Tewksbury, MA   01876

         (978) 851-8133


Straight From The Shop

Date: 9/22/2011 9:24 AM PDT

There are many things you can do to practice safe driving, but in some cases, an accident cannot be avoided, regardless of what you do or don’t do.  In the unfortunate event that you’ve been in a car or truck accident, you should follow these steps to ensure a process that is as smooth as it can be, given the circumstances.

First and foremost, try to stay calm. If possible, take photos of the accident, as well as the surrounding area.

Be sure to stay at the scene of the accident. Call law enforcement authorities immediately. It’s important that the accident is documented, including where the vehicles were and how they were positioned when the accident happened.

Avoid discussing what happened while waiting for law enforcement. Insurance companies typically recommend that you do not discuss the accident with anyone other than law enforcement and your insurance agency.

Prior to leaving the scene of the accident, make sure to have the names and addresses of everyone involved, including witnesses.  Your insurance company will need this information.

If your vehicle is drivable, we recommend that you bring your car to a body shop or collision center as soon as possible. The damage should be assessed and the safety of your vehicle evaluated before too long. That being said, we also understand that you may just want to get home and calm down after the accident, so once you have had some time to regroup, have it checked out soon thereafter.

If your vehicle is not drivable, a towing company should be called. By using only trusted and dependable towing service companies, you can be ensured that your car will get to New England Auto Engineering in a reliable and punctual manner. 

You should always contact your insurance company when you have been in an accident and put in a claim with them.  At New England Auto Engineering, we understand the stress that comes with being in an accident, and will work directly with your insurance company so that you don’t have to.

A few more important things to keep in mind regarding repairing your vehicle:

• You can choose the shop that does your repairs and you are not required to get more than one estimate.

• The vehicle owner is the only person that can authorize repairs to your vehicle.

At New England Auto Engineering, we realize that you’ve already dealt with a lot of stress. We are committed to providing our customers with not only the highest level of products and services for your vehicle, but also the assistance to help you through the entire repair process. We care about our customers and their peace of mind. Be safe.

Posted by Collision Repair Experts

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1/16/2013 3:27 AM PST

Copyright 2011 • New England Collision Service Center Inc. • 11 Kittredge Avenue • Tewksbury, MA 01876 • 978-851-8133 • email